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Job Description
Metro’s mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County.
Description
Under the close direction and supervision of experienced personnel (or manager-level personnel), performs professional-level assignments and projects in support of management and staff in order to implement a unit's functions and activities, while gaining knowledge and skills for career advancement.
Examples of Duties- Performs duties in assigned department in support of management and staff while gaining knowledge of Metro's business operations
- Receives training and overview of Metro operations in preparation for future professional positions
- Learns line and staff functions, operations, procurement processes, administrative/financial functions, project/program management, and company policies and practices that affect business transactions
- Assists in setting performance goals and objectives with management
- Researches, collects, and analyzes data and makes recommendations in areas like policies, procedures, operations, and other related business processes
- Participates in analyzing and making recommendations for solution of departmental problems of budget, organization, program, systems, capital projects, emergency and asset management, workplace programs, etc.
- Attends meetings, committees, and conferences as deemed necessary by management
- Assists with forecasting analyses and studies, prepares reports, and presents findings and analysis to management
- Performs special project assignments
- Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
May be required to perform other related job duties
Minimum Qualifications
Education- Bachelor's Degree in a related field from an accredited college/university within the last two years
- Must have obtained a GPA (Grade Point Average) of 2.5 for those with undergraduate degrees, and 3.0 or higher for those with graduate degrees
Experience- None required
Certifications/Licenses/Special Requirements- A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions
Essential Knowledge
Knowledge of (defined as a learned body of information that is required for and applied in the performance of job tasks)- Theories, principles, and practices of administrative and technical research methods and techniques
- Applicable local, state, and federal laws, rules, and regulations
- Basic mathematics and business statistics
- Applicable business software applications
Skill in (defined as the proficient manual, verbal, or mental utilization of data, people, or things)- Gathering, organizing, and analyzing data
- Analyzing situations, identifying problems, and recommending solutions
- Exercising sound judgment and creativity in making appropriate conclusions and decisions
- Interacting professionally with various levels of Metro employees and outside representatives
- Communicating effectively orally and in writing
Ability to (defined as a present competence to perform an observable behavior or produce an observable result)- Think and act independently
- Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, and budgets
- Read, write, speak, and understand English
Special condition
The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job. Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions.
Working Conditions- Typical office situation
- Close exposure to computer monitors and video screen
Physical Effort Required- Sitting at a desk or table
- Operate a telephone or other telecommunications device and communicate through the medium
- Type and use a keyboard and mouse to perform necessary computer-based functions
- Communicating through speech in the English language required
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Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro’s Equal Employment Opportunity Program . Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices.
Selection Procedure
Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge, skills and abilities.
Application Procedure
To apply, visit Metro's website at www.metro.net and complete an online Employment Application.
Computers are available to complete online Employment Applications at the following Metro locations:
METRO Headquarters, Employment Office
One Gateway Plaza
Los Angeles, CA 90012
Open: Monday through Friday, 8am-4pm
(Closed Sat & Sun)
Metro Talent Hub
8501 S. Evermont Place
Los Angeles, CA 90044
Open: Monday through Friday, 9am-5pm
(Closed Sat & Sun)
East Los Angeles Customer Center
4501 B Whittier Blvd
Los Angeles, CA 90022
Open: Tuesday through Saturday, 10am to 6pm
(Closed Sun & Mon)
Wilshire/Vermont Customer Center
3183 Wilshire Blvd, Ste 174
Los Angeles, CA 90010
Open: Monday through Friday, 10am-6pm
(Closed Sat & Sun)
Rosa Parks Customer Center
Willowbrook/Rosa Parks Station
11720 Wilmington Ave
Los Angeles, CA 90059
Open: Monday through Friday, 6am to 6:30pm
(Closed Sat & Sun)
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.
All completed online Employment Applications must be received by 5:00 p.m. on the closing date. Late applications will not be considered.
*Open to the public and all Metro employees
This job bulletin is not to be construed as an exhaustive list of duties, responsibilities, or requirements. Employees may be required to perform other related job duties.
*Please refer to the applicable benefit type (Regular or Temporary)*
BENEFITS FOR REGULAR EMPLOYEES
Benefits cover probationary or regular full-time (working at least 40 hrs/week) employees of Metro.
We offer a range of high-quality medical, dental and vision plan options as well as health care spending accounts for you and your family. Metro will cover a significant portion of your health care premiums.
Medical/Dental/Vision Plan- Employee has the choice of 3 separate medical plans and 3 dental plans. A separate vision plan is included in each medical plan.
Group Life Insurance- PTSC pays for an amount equal to your annual salary, rounded up to the nearest $1,000. Minimum amount of life insurance is $30,000.
Accidental Death & Dismemberment Insurance- PTSC provides $50,000 coverage for each employee. Additional voluntary coverage in amounts up to $500,000 is available at favorable premium rates.
Long-Term Disability Insurance- 100% employer paid. Provides employees with a minimum income of 60% of earnings after six months of disability. Buy up or buy down options available.
Holidays- 12 days a year: New Year's Day, Martin Luther King, Jr. Day, Presidents' Day, Memorial Day, Independence Day, Labor Day, Veterans' Day, Cesar E Chavez, Juneteenth,Thanksgiving Day, Day After Thanksgiving, and Christmas Day.
Time off with Pay (TOWP)- Compensates employees who are on approved absence from work for reasons such as illness, injury, medical and dental appointments, personal business, vacation, or observance of (a) religious holiday.
Years of Service Annual Accrual
Hire date - 5 years20 days
Beginning of 6th - 10th year25 days
Beginning of 11th - 15th year30 days
Beginning of 16th + years35 days
Pension Plan- PTSC retirement plan is the Public Employees' Retirement System (PERS). Vesting is five (5) years. Minimum retirement age is 52, based on the 2% at 62 formula.
Other Benefits: Transportation passes for employees and/or eligible dependents; Medicare; Tuition reimbursement; credit union membership; SDI; Deferred Compensation Plan; 401(K) Thrift plan; EAP; Medical and Dependent Care Flexible Spending Accounts; Flexible work schedules; and Jury Duty Pay.
BENEFITS FOR TEMPORARY EMPLOYEES
Temporary (Contingent) employees are eligible for the following benefits only:- Kaiser medical insurance
- Public Pension Plan
- 457/401K Plan
- Flex Spending
- Paid Sick Time
- Fare Media
- Rideshare Subsidies
- Metro One Fitness membership
Closing Date/Time: 12/31/2025 5:00 PM Pacific -
ABOUT THE COMPANY
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Los Angeles County Metropolitan Transportation Authority - LA Metro
Show moreLos Angeles County Metropolitan Transportation Authority (Metro) is unique among the nation’s transportation agencies. It serves as transportation planner and coordinator, designer, builder and operator for one of the country’s largest, most populous counties. More than 9.6 million people – nearly one-third of California’s residents – live, work, and play within its 1,433-square-mile service area. Our goal is to provide safe, clean, reliable, on-time, courteous service dedicated to providing Los Angeles County with a world class transportation system.
Metro moves Los Angeles County. Our team operates one of the country’s largest transportation systems – and is planning, designing and constructing its expansion. We are a comprehensive transportation agency, with programs in transit, highways, active transportation and more. The agency’s internationally recognized sustainability programs are based on visionary environmental policies and are part of everything we do.
Come Aboard!
Join Metro’s team of dedicated transportation professionals and help provide the people of Los Angeles County with one of the most effective and efficiently operated mass transit systems in the entire country. Metro offers a variety of employment opportunities that present exciting challenges and growth opportunities in an outstanding work environment.
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