Aquatic Site Supervisor

Job Summary

Coordinates and oversees the daily operations of a City aquatics program site. Plans, coordinates and supervises aquatics program activities and events. Supervises aquatics program staff.

Representative Duties

Functions as the primary on-duty site supervisor for a City aquatics facility during operational hours and is a key member of the City’s comprehensive aquatics program.

Supervises and monitors the daily operations of an aquatics program site. Conducts daily inspections of the program site. Identifies site maintenance needs. Submits work requests and monitors maintenance staff as required. Makes recommendations for changes to program operations as required.

Assists in the development and administration of the program budget; submits budget recommendations and cost estimates; monitors expenditures and revenues.

Oversees cash counting, reconciliation and deposits for program activities. Monitors facility attendance and usage.

Coordinates permitted facility usage. Organizes swim lesson registration.

Plans community-responsive aquatics program activities and small to large scale events. Develops and coordinates community outreach strategies and materials. Develops and implements curricula for programs and activities. Identifies and orders required program materials and supplies.

Develops appropriate staff schedules for final approval and assigns staff based on approved staffing schedules. Identifies scheduling problems and proposes changes to staffing schedules.

Supervises aquatics program staff. Conducts employment interviews for program staff and makes hiring recommendations. Instructs program staff in program procedures and job duties. Coordinates and oversees the daily work activities of program staff. Prepares performance evaluations for program staff and makes recommendations regarding disciplinary action.

Coordinates and conducts training of program staff. Identifies and makes recommendations regarding training needs and resources. Assists in the development of the aquatics program training curriculum, including emergency response procedures.

Develops marketing and promotional materials for aquatics programs and special events. Coordinates with the City’s Office of Communications to ensure consistency with City branding standards and to promote programs through approved City channels.

Assists in the implementation of outreach strategies to increase community awareness, engagement, and participation in aquatics offerings. Develops and distributes participant surveys; complies and analyzes survey results to improve program participation and promotional strategies.

Handles and resolves program participant conflicts. Refers sensitive situations to the Principal Community Services Supervisor.

Assists in the development of operational guidelines and procedures.

Maintains program records and prepares reports , as required.

Responds to routine to more serious issues, complaints and emergency situations.

Recognizes and performs aquatics emergency rescues, administers artificial respiration, CPR and first aid when appropriate.

Performs other duties, as assigned.

Requirements

Knowledge of:

Basic principles of community services, recreation and aquatics programming

Aquatics program curriculum development

Staff scheduling, training and supervision techniques

Aquatics facility operation

Techniques for record-keeping and cash handling

First aid methods and safety precautions used in aquatics programs

Basic principles of group management and child development

Applicable federal, state and local laws and regulations

Operation specific safe work practices and procedures and applicable Cal OSHA regulations

Effective customer service and conflict and dispute resolution techniques

Modern office practices, methods and computer equipment

Ability to:

Assess the effectiveness of daily program activities and operation

Think critically and develop effective solutions to operational problems

Develop and implement aquatics program procedures

Supervise and train aquatics program staff

Ensure staff are compliant with all safety regulations and procedures

Resolve program participant conflicts and disputes

Maintain accurate program records

Conduct effective community outreach activities and promote community participation in programs

Provide effective customer service

Create, develop, plan and coordinate aquatics program activities

Learn, understand and apply applicable policies and procedures

Provide basic first aid and CPR

Work with persons from diverse social, cultural, and economic backgrounds as well as a variety of work styles, personalities, and approaches

Skill in:

Dealing with direct program staff in a constructive and supportive manner

Dealing with the public in a courteous manner

Communicating program needs effectively

Working cooperatively with others

Reading, writing and communicating in English at a professional level

REQUIREMENTS

Minimum Qualifications:

Option A

Education: Graduation from an accredited college or university with a bachelor’s degree.

Experience: Two years of recent, paid work experience planning, organizing and implementing community service programs and events, preferably in an aquatics environment. At least one year of the recent, paid experience must have included leading and coordinating the work of others.

Option B

Education: Graduation from an accredited college or university with an associate degree.

Experience: Four years of recent, paid work experience planning, organizing and implementing community service programs and events, preferably in an aquatics environment. At least one year of the recent, paid experience must have included leading and coordinating the work of others.

Option C

Education: Graduation from high school or the equivalent.

Experience: Six years of recent, paid work experience planning, organizing and implementing community service programs and events, preferably in an aquatics environment. At least one year of the recent, paid experience must have included leading and coordinating the work of others.

Licenses and Certificates:

Possession of a valid Red Cross or National/State accredited certification in cardiopulmonary resuscitation for the professional rescuer, Water Safety Instruction and lifeguard training. Possession of a lifeguard training instructor certificate and/or Instructor Trainer certification is desirable. Must obtain National Swimming Pool Foundation Certified Pool Operator certificate within six months of hire. Possession of a valid class C driver license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Supplemental Information

How to Apply:

Applicants must submit a clear, concise, completed on-line City Application along with any required supplemental application materials with the Human Resources Department by the filing deadline. If you do not submit your on-line application by the filing deadline, you will not be considered for this position. Please note, applications may be rejected if incomplete. Resumes, CVs and cover letters are not reviewed as part of the application screening process.

You must attach a copy of your college level transcripts or diploma to your online application. Applicants who indicate receipt of college level coursework or degree from a foreign institution must provide United States credential equivalency verification along with a copy of your college diploma/transcripts. All materials must be received in the Human Resources Department no later than the filing deadline. Failure to do so may result in your application being evaluated without the education being considered.

Selection Process:

All applicants must submit clear, concise and complete information regarding your work history and qualifications for the position. All applicants will be reviewed and only those applicants determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process.

Testing may consist of a combination of any of the following and is subject to change as needs dictate:

Training and Experience Evaluation
Oral Interview

If three or more qualified City employees apply and pass the examination, a promotional list will be established in addition to an open-competitive list. If fewer than three qualified City employees pass the examination, the appointing authority, in accordance with the City's civil service rules and regulations, can decline to use a promotional list, in which case a promotional list will not be established for this position.

Background Investigation:

Candidates who have successfully completed all prior phases of the selection process will be subject to a thorough background investigation.

Inclusion & Diversity Statement

The City of Santa Monica is a progressive, inclusive and culturally rich community. As leaders in public service, we strive to be an employer of choice by attracting and retaining a highly talented workforce where people of diverse races, religions, cultures and lifestyles thrive. Our goal is to create a welcoming and inclusive environment where our staff are empowered to perform at their highest level and where their differences make a positive impact.

The City is an equal opportunity employer and strives to build balanced teams from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, marital status, ancestry, disability, genetic information, veteran status, or any other status protected under federal, state and/or local law. We aim to create a workplace that celebrates and embraces the diversity of our employees. Join us!

Special assistance with the application and examination process is available, upon request, for persons with disabilities. Call (310) 458-8246, TDD (310) 458-8696 (Hearing Impaired Only).

Please note the request for reasonable accommodations must be made to Human Resources at least three work days prior to the examination.

WORKING CONDITIONS:

The work is regularly performed indoors and outdoors in variable weather conditions. May encounter pool chemical odors and first aid related biohazards. May be required to work a varied schedule which may include days, evenings, weekends and holidays. May be required to wear a uniform while on duty. Physical demands may include bending, kneeling, squatting, sitting, running, swimming, standing, water rescue climbing and lifting moderate weight.

The City's liberal fringe benefits for full-time employment include sick leave, holiday and vacation pay, the Public Employees Retirement System, medical, dental and vision insurance, credit union, deferred compensation, tuition reimbursement, Dependent Care Assistance Plan and priority enrollment consideration at Hill & Dale Family Learning Center, Marine Park Child Development Center, and Santa Monica Early Childhood Lab School.

Closing Date/Time: 8/15/2025 5:00 PM Pacific

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• City of Santa Monica

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