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Job Description
JOB SUMMARY
JOB SUMMARY
Connects and disconnects electric and water services on behalf of the San Marcos Utilities Department; field verifies, troubleshoots and replaces meters and components; troubleshoots Advanced Metering Infrastructure (AMI) communication system; assists with meter reading process; prepares various types of departmental documentation; maintains assigned departmental vehicle and equipment; and performs other related duties.
ESSENTIAL FUNCTIONS
ESSENTIAL FUNCTIONS Processes and completes assigned service orders: Sorts orders on mobile field unit, plans and coordinates daily driving route.Performs service connects, disconnects, and meter re-reads as requested by utility customers.Performs meter change outs, installations, and meter box repairs as needed for both water and electric accounts. Disconnects utility services for non-payment of customer accounts; reconnects services as instructedTroubleshoots Advanced Metering Infrastructure (AMI) using hand-held field computer to communicate to electric and water meter radios.Performs meter reading duties: Meter reading to gap fill non-functional automated meter devices as needed (water and electric).Monthly reading of fire hydrant and irrigation meters.Annual “walkabout” program to check for and report meter tampering, water leaks or other service issues.Clears obstructions from meter boxes (water and electric). Miscellaneous: Answer customer telephone calls and respond to customer electrical issues after hours.Prepares time and vehicle inspection forms weekly.Inspects and maintains assigned departmental vehicle and equipment.Provides training to new metering personnel as required.Captures GPS data for new meter installations using hand-held Trimble (or similar product) data collector. DECISION MAKING- Ability to troubleshoot and diagnose meter related problems.
- Ability to troubleshoot AMI communication system.
MINIMUM QUALIFICATIONS
MINIMUM REQUIREMENTS- High School Diploma or equivalent is required.
- Must possess a valid Texas Class C Driver’s License with an acceptable driving record.
- One (1) year related electric or water utility experience is required.
- Basic computer skills to check emails and enter time worked are required.
- Subject to on-call duty after hours.
- Must be able to respond within 1 hour for emergency calls.
- Regular attendance is required to perform the essential functions of the job.
- One (1) year wireless communication systems experience is preferred.
CORE COMPETENCIES AND PHYSICAL DEMANDS
JOB DIMENSIONS- Ability to use a laptop computer and hand-held field computer.
- Ability to read, install, and remove electric and water meters.
- Knowledge of metering requirements and theory.
- Ability to troubleshoot wireless communications.
- Skill in handling conflict and uncertain situations.
- Ability to establish and maintain effective communication and working relationships with employees and the public.
- Ability to research the communications pathways and network behavior to troubleshoot the AMI.
- Ability to read/comprehend maps and manuals.
Physical requirements include lifting up to 80 pounds frequently. Subject to vision and hearing constantly; standing, walking, lifting, carrying, pushing/pulling, reaching and handling frequently; sitting, fine dexterity, kneeling, crouching, crawling, bending, twisting, climbing, balancing, talking and foot controls occasionally.
Working conditions involves exposure to variable and/or extreme weather conditions, uneven terrain, vehicle traffic, general construction hazards, electrical currents, infectious diseases, stray/vicious animals, wildlife, and potentially irate members of the public. Protective equipment to include eye/face protection, protective gloves, hearing protection, hard hat, fire retardant clothing, and steel-toed boots.
Safety Sensitive Position.
The City of San Marcos offers its employees a broad range of benefits to enhance their personal and occupational lives. We are committed to a total rewards strategy that provides employees with competitive compensation, comprehensive benefits, and an environment that supports a healthy work/life balance. 2023 Benefits Guide
BENEFITS
Medical, Dental & Vision Coverage- United Healthcare
- Choice Plus PPO Plan
- Prescription Drug Plan
- Wellness Initiatives
- Virtual Doctor Visits 24/7
- Dental Plan
- Davis Vision Insurance
- Base Vision Plan
- Premium Vision Plan
- Laser Vision Correction discounts
- Texas MunicipalRetirement System (TMRS)
- Mission Square Retirement Corporation - optional 457-deferred compensation plan & Roth IRA
- Flexible Spending Accounts
- City paid Life and AD&D Insurance
- Voluntary Life, AD&D and Long Term Disability insurance
- Employee Assistance Program
- Vacation
- Sick Leave
- Holidays
- Longevity Pay
- Tuition Reimbursement
- Activity Center Membership
- Direct Deposit
The City of San Marcos strives to provide employees with an opportunity for a flexible and positive work/life balance. Employees in eligible positions are offered remote telework options of up to two days per week or 40% of an employee's scheduled work hours. Remote telework eligibility will be determined by department directors to ensure the City provides quality services.
Closing Date/Time: 9/12/2025 11:59 PM Central -
ABOUT THE COMPANY
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City of San Marcos, TX
Show moreThe City of San Marcos is dedicated to providing excellent service to our residents and maintaining our high quality of life. Business, industry, education, retail, and government make up the backbone of the San Marcos economy. The City of San Marcos works closely with all of our community partners to help our community become a thriving, job-producing city with opportunities for all.
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