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Job Description
Job Summary
The City of Greenville's Neighborhood & Business Services Department is looking for a Staff Support Specialist II to perform a variety of clerical, financial, and general office tasks in the Neighborhood and Business Services Department. This is accomplished by administrating the Community Development Division payroll, updating and tracking expenses for the Division, using the U.S. HUD Integrated Disbursement & Information System (IDIS) to prepare reports and vouchers for drawdowns, and providing financial guidance to the Division Program Manager.
FLSA Status: Non-Exempt
Examples of Duties- Creates spreadsheets for logs, forms, applications, and other data in Excel. Tracks, updates, and analyses Division financial information in Excel;
- Composes letters, memos, contracts, reports, flyers, and advertisements in Microsoft Word;
- Sends flyers and advertisements to local news media;
- Gathers data and verifies information for contracts, reports, and forms;
- Prepares and sends mailings via U.S. Mail or email to internal and external customers;
- Proofreads various correspondence and documents for staff;
- Prepares pamphlets, booklets, and other documentation;
- Answers division phone line and takes messages;
- Handles requisitions for service and organizes with the correct person or department to supply the service;
- Takes payments and prepares receipts;
- Provides information to public inquiries and responds to complaints or refers to appropriate staff members;
- Researches and plans travel requests for Division;
- Reserves accommodations and transportation;
- Completes registration forms and prepares payment or voucher requests;
- Keys all travel information into the tracking system;
- Reconciles and collects monies due for reimbursements. Enters payroll into computer system;
- Acts as backup to Administrative Assistant for the Department’s other division’s payroll and adjustments;
- Maintains division personnel payroll files;
- Verifies accuracy of time sheets and leave slips;
- Maintains staff accrual records and verifies accuracy;
- Prepares meeting agendas;
- Mails notifications and information packages to meeting members;
- Prepares letters and meeting schedules;
- Transcribes meeting minutes, files records, and other documentation;
- Notarizes documents and witnesses signatures;
- Sorts and distributes mail and packages;
- Purchases office supplies and maintains supply inventory;
- Reconciles procurement card;
- Coordinates vehicle maintenance;
- Perform other duties as assigned.
Minimum Qualifications
Education and Experience:
- High school diploma or GED (Associate's degree in secretarial science, business administration, or a related field preferred); and
- One to two years of secretarial and administrative experience.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of:- principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- arithmetic, statistics, and their applications.
- administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- being aware of others' reactions and understanding why they react as they do.
- understanding written sentences and paragraphs in work-related documents.
- proficiently utilize Microsoft Office programs, including Excel, Word and PowerPoint.
- listen to and understand information and ideas presented through spoken words and sentences.
- read and understand information and ideas presented in writing.
- communicate information and ideas in writing so others will understand.
- operate assigned equipment, including computer equipment and various software packages.
- work cooperatively with City officials, other employees, and the general public.
- work safely without presenting a direct threat to self or others.
- meet the mental and physical demands of the job.
Special Requirements- North Carolina Notary Public or the ability to obtain within 90 days of hire.
- Must possess a valid driver's license issued by North Carolina or another state with an acceptable driving record.
- Ability to attend evening meetings.
The City of Greenville offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Employees in designated part-time positions may participate in some of the benefit programs offered to regular full-time employees.
Visit the City of Greenville Human Resources Website for a more in depth summary of our benefits.
Closing Date/Time: 11/17/2025 11:59 PM Eastern -
ABOUT THE COMPANY
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City of Greenville
Show moreAbout Greenville
Some places have what it takes to help write the story of your life, to help you create and live your life to the fullest: opportunities, people and experiences that open minds and doors; activities that enrich and entertain. Places so welcoming that you feel you’re in the presence of family and friends, and that everywhere you turn, you find yourself in good company.
As the hub of eastern North Carolina, Greenville is that place.
Here, life’s a graceful balance of front-porch friendly and business-world sharp, a balance lit up and alive with all the amenities of a metropolitan university town. Where we enjoy the company of our neighbors on summer nights, talking on the porch about the day’s news and sports scores from the latest Pirate’s game, until someone flips a coin to see who’ll run out for barbeque.
Walking through the streets of Greenville, you see it has its share of art galleries, museums and festivals that delight; or, close by, the campus of East Carolina University calls to art and culture lovers with its worldly offering of musical concerts, theatrical and dance productions, travel films and lectures. For students with the fire of the future shining in their eyes, ready to turn their dreams loose, the campus calls to them in another voice.
Yes, you’ll find what you’re looking for here. But in many cases (and maybe this is just as important) what you didn’t even know you were looking for. That’s the way it is in Greenville. What makes it tick is how it makes people tick. As the cultural, educational and economic hub of the region, it’s expansive; it rewards the curious imagination, the entrepreneurial mind.
If you’re a person with big ideas and big ambitions, Greenville is good company. The smart thinking, hard work and optimism that once made Greenville a leading marketer of tobacco are still prevalent, though now guiding the area’s technology focus with its many bioscience and robotics breakthroughs. No surprise, these victories are trumpeted with as much enthusiasm as the local sports team’s trophy season.
Located just inland off the North Carolina coast, East of I-95, over 20 parks grace the landscape of Greenville and Pitt County. So if you’re an outdoor enthusiast, you’ll find enough adventure and scenic beauty here to fill up the canvas of your days, and plenty of like-minded people who share your respect for the grandeur of nature, the intoxicating fragrance of our Magnolia trees, picnicking under the shade of oaks, fishing at sundown, or hiking down a path that leads you not to the trail’s end, but to the conclusion that this is where you belong.
True, in some parts of the world, when you say the word “hub” people think “crowded”, “faceless”, “too noisy to hear myself think”. But we’re different.
There are crowds … parades down Evans Street. An annual Halloween street party. Students streaming to classes. Participants at major meeting or conferences. Or onlookers gathered down at the Extreme Park or Five Points Plaza to watch BMX bike pros practicing for an event.
But they’re not faceless crowds.
There is noise … live music rising from the campus nightlife scene, the hub-bub around the Convention Center, or when the Pirates rally to make the winning score, nothing short of pandemonium.
But our noise makes your spirits soar.
In fact, you could say that the hustle and bustle of life in Greenville is conducive to a higher level of thinking and inspiration. One thing’s for sure, the first thought on your mind will be how glad you are to be in Greenville, North Carolina, smack dab in the middle of such good company.
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