I-Team Civic Designer (Limited Term Contract)

Limited-term contract position available with the Office of the City Manager, Equity Office located at 414 E. 12th Street. Contract will end in April 2027.
Salary Range: $120,000/year ($10,000/month)
Normal Work Days/Hours: Monday-Friday, 9:00 a.m.-5:00 p.m. *Telework available for position.
Application Deadline Date: January 6, 2026


Responsibilities

• Supports the I-Team's bold, innovative strategy to jointly drive climate action and advance racial wealth equity, including greenhouse gas reduction strategies.
• Guides I-Team colleagues together with collaborators in government and in the community, through a rigorous innovation process, including research, synthesis and framework development, idea generation, prototyping•, and testing.
• Designs, plans, and delivers qualitative "design" research.
• Makes research findings relevant and impactful through a variety of formats such as slide decks, stories, videos, experiences, exhibits, and design artifacts like journey maps, service blueprints, and personas.
• Employs user research best practices to create a seamless experience for city leaders, and collaborators in government and in the community.
• Develops templates, tools, and methods that government can use to improve service and program delivery.
• Creates visual frameworks - like journey maps, service blueprints, and ecosystem maps that help clarify complex challenges in human behaviors, relationships, workflow, and processes.
• Engages and collaborates deeply with local community organizations dedicated to promoting climate equity strategies that promote racial equity and economic inclusion.
• Plans and executes co-creation workshops with stakeholders to propose the most viable solution for the given problem.
• Stays up to date with trends in civic design and public innovation,
• Prepares reports, summaries, presentations, visuals, recommendations, and other work products and present to city leaders, community members, BCPI staff, and other partners.
• Supports the I-Team and other city government colleagues in agile ways of working, including a high proficiency in using tools like Slack, Figma, Miro, Google Workspace, and work management software like Asana.
• Uses and applies intentional civic design process that includes research, ideation, and delivery with key stakeholders and community members centered in the process.
• Utilizes knowledge of design-based innovation methodologies, including expertise in determining when and how to use specific approaches, frameworks, deliverables, and facilitation methods.
• Demonstrates superior organizational skills and the ability to set priorities and respond quickly as priorities change.
• Demonstrates a passion for and commitment.to equitably reducing climate pollution and addressing the impacts of climate change and improving economic conditions for historically disadvantaged Black communities and other communities of color.
• Utilizes excellent verbal and written communication skills, interpersonal skills, and the ability to collect and synthesize information.
• Provides summary reports and content creation and writing skills and solves challenges related to race-based inequities in economics and climate.
• Manages multiple projects simultaneously and meet tight deadlines and works both cooperatively within a team and independently.

Qualifications

Seeking candidates with the following qualifications:

• An accredited Bachelor's Degree in related discipline.
• Five years of design experience, including instructional, strategic, business, and product design, or related experience
• Additional education may substitute for required experience and additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula

Other Information

Why You'll Love Working with Us - Core Employee Benefits

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to accommodations@kcmo.org .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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