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Job Description
The Family Support Division (FSD) is seeking applications for a Benefit Program Technician. This position will be located in the Buchanan County Customer Service Center based at 525 Jules St, St. Joseph, MO.
As our Benefit Program Technician you will help Missouri citizens to receive food, medical, financial and nutritional assistance so they can live safe, healthy and productive lives.
Daily tasks include but are not limited to completing eligibility interviews, interpreting policy and procedure to answer participant questions, contact participants by phone to discuss their eligibility, and review documentation to apply to Family Support Division’s eligibility systems.
In order to succeed in this role, you must have at least 4 years of Customer Service experience or have a Bachelor’s Degree.
To thrive in this role, you must be personable, compassionate and have a non-judgmental attitude.
Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant.
Individual(s) selected for this position may receive a higher rate based on a pay differential (e.g. shift, or time-of-service pay).
Recruitment Area: Accepting applications from all qualified applicants.
The State of Missouri is an equal opportunity employer.
The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
FSD.Personnel@dss.mo.gov -
ABOUT THE COMPANY
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State of Missouri
Show moreBuild the Missouri of tomorrow.
Ensure a strong foundation today.
Join a group of innovative team members focused on driving the State of Missouri forward. As public servants, our team members have the opportunity to produce work that is both lasting and important. This work serves to protect families, communities, and our natural resources.
No matter where you are in your career, whether entry level or senior level, a career with the State of Missouri will challenge you to grow both personally and professionally. Though one employer, there is no shortage of exciting opportunities as there are many career paths you may take within the State. If you are searching for a job that transforms lives, including your own, a career with the State of Missouri is the perfect fit!
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