ECC Analyst I (FOIA)

Description

Charleston County Consolidated Emergency Communications Center (ECC) is looking for an ECC Analyst I (FOIA) to research and compile information related to FOIA requests, subpoenas, complaints, and concerns from the public and law, fire, and EMS agencies for the ECC. Come Save Lives with Us!

$54,308.80 - $71,115.20 (Estimated Annual Salary)

APPLICATION PROCESS & DEADLINE: Submitted applications are reviewed by the hiring department, on a going basis, prior to the APPLICATION DEADLINE OF: Sunday, February 1, 2026 or sooner if position is filled.



Duties and Responsibilities

Job functions include:

•Act as coordinator for department for FOIA requests and subpoenas.
•Research requests to find data needed by coordinating with internal and external divisions, departments, and agencies, requesting information, compiling the appropriate information for review.
•Research and compile information based on complaints and concerns received from the public and law, fire, and EMS agencies.
•Ensure the department’s FOIA and subpoena processes are followed, and appropriate tracking and reporting is maintained.
•Invoice and accept payments for FOIA requests based on established procedures.
•Prepare and disseminate monthly reporting for the Deputy Director.
•Prepare and disseminate activity reports for specific agencies as requested or required.
•Attend legal proceedings to authenticate recordings and CAD reports.
•Perform other duties as required or assume other responsibilities as apparent or assigned.

Minimum Qualifications

Non-Negotiables:

Must have a positive attitude and excellent verbal and written communication skills. Must be able to communicate well to a diverse group of people.
•Must be at least 18 years old.
•High school diploma or the equivalent required. Associate degree in Criminal Justice or Fire Service is preferred.
•Two (2) years of experience in public safety is required. Public Safety Telecommunicator experience is highly preferred.
•Must have no felony convictions; misdemeanors will be evaluated on a case-by-case basis and disposition information must be provided.
•Pass a background investigation including driving record, employment history, employment, education, and training verification, illegal conduct (drug use, etc.), reference check, and background interview.
•Pass a pre-employment physical and psychological evaluation.
•Be able to successfully complete Level IV CJIS Security Awareness Training within 6 months of date of hire and maintain the certification.
•NIMS 100, 200, 300, 400, 700, 800 or obtain within 6 months of the date of hire.

Knowledge, Skills and Abilities

•Perform in a self-directed manner.
•Display strong analytical skills.
•Create and participate in a team environment.
•Establish and maintain effective working relationships.
•Analyze and interpret data and other information prior to preparation of reports.
•Take action in solving problems while exhibiting judgment and a systematic approach to decision making; to identify the important dimensions of a problem, determine potential causes, obtain relevant information and specify alternate solutions that result in effectiveness.
•Interact effectively, professionally, tactfully with the general public and all participating agencies, dispatch and law enforcement.
•Demonstrate sound time-management skills by effectively or efficiently organizing, prioritizing, and completing multiple assignments in a timely manner.
•Respond positively to a work environment that will change day-to-day, requiring quick departure from and re-organization of one's schedule.
•Live the vision, mission, values, and expected behaviors of Charleston County, the Public Safety Directorate, and ECC.

Charleston County offers competitive pay and a comprehensive benefits package to its employees, including but not limited to:

• Health, Dental, Vision and Life Insurance
• Optional Life and Disability Insurance
• Optional Medical and Dependent Care Spending Accounts
• Annual and Sick Leave
• Fourteen (14) recognized Holidays
• South Carolina Retirement System (SCRS) State Retirement Plan
• Police Officers Retirement System (PORS - as applicable)
• Optional Deferred Compensation Program
• Longevity and Merit Pay Increases
• Leadership, Professional and Skill Development Training
• Employee Assistance Program
• Employee Well-being Program

For more information, visit our benefits page.

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• Charleston County Government

• 843.958.4719

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