LIBRARY DIGITAL SYSTEMS SPECIALIST

The Position

The City of Riverside is accepting applications for the position of Library Digital Systems Specialist to fill one (1) vacancy in the Neighborhood Services Division of the Library Department. The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

Under administrative direction, the Library Digital Systems Specialist ensures the smooth operation of library technology systems, supports day-to-day technical needs of all library locations, and collaborates with IT and library vendors; and perform other related duties as required.

Work Performed

Typical duties may include, but are not limited to, the following:

• Typical duties may include, but are not limited to, the following:
• Collaborate closely with the Business Systems Support Analyst on all tasks.
• Serve as a liaison between the library, the City IT department, and library vendors to ensure smooth communication and issue resolution.
• Install, configure, upgrade, and maintain hardware, software, and networked equipment, including computers, printers, scanners, and self-service kiosks.
• Support the library’s network upgrade projects, assisting with infrastructure improvements.
• Assist with the migration and upgrade of library software, ensuring minimal disruptions to operations.
• Provide technical support and training to library staff and technicians on new and existing technologies.
• Image and deploy new workstations and public-use computers to maintain system consistency and security.
• Audit library system security regularly to ensure compliance with best practices and city policies.
• Assess, research, and recommend new hardware and software solutions under the direction of the Business Systems Support Analyst.
• Deploy new software and hardware across all library locations as needed.
• Work at all library locations across the city as needed, with no specific branch assigned. Seasonal needs may require stationing at certain locations.
• Respond to emergency technical requests and proactively identify areas for technology enhancement.
• Gather and audit library statistical information regularly to support decision-making and improve services.
• Maintain accurate documentation, including inventories, system configurations, and procedural guides.
• Collaborate with supervisors to evaluate, revise, and implement technology procedures.
• Assist in circulation and customer service areas as needed to support library operations.
• Perform related duties as assigned

Qualifications

Education: Associate's degree in Computer Science, Information Technology, or a related field. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft certifications) are highly desirable.

Experience: Three years of progressively responsible experience in library technology systems or IT operations, including at least two years supporting networked systems, computer hardware, software, and telecommunications

Highly Desired Qualifications:

• Experience communicating with vendors and maintaining transparency on project progress.
• Prior experience working with library systems, including but not limited to Integrated Library Systems (ILS), time management systems for public computers, and other management tools for public libraries.
• Experience with managing Group Policies, Active Directory, Deep Freeze, Polaris ILS, and Comprise systems.
• Experience in maintaining library hardware and software, and providing training on new technologies to staff.

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:

1) Completed Employment Application

2) Completed Supplemental Questionnaire

3) Current Relevant Certificates (if applicable).

FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide ).

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.

NOTE: The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:

An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at https://naces.org/members/ or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ .An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Service Employees International Union (SEIU) - General Unit

The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3-year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Health Insurance - The City offers six health insurance plans and contributes up to $1,687 per month for HMO plans (family coverage).
• Dental Insurance - The City provides three dental insurance plans and contributes up to $85 per month.
• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
• Life Insurance - The City provides and pays for term life insurance equal to $100,000. Additional Life Insurance is available and voluntary for employees and eligible dependents (up to $300k).
• Deferred Compensation - The City contributes $50 a month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional.
• Leave Benefits - Includes vacation leave, sick leave, bereavement leave, and holiday benefits. Please refer to the SEIU MOU for specific details.
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
• State Disability Insurance - Automatic coverage administered by the Employee Development Department (EDD) of the State of California
• Vacation Accrual - 0-4 yrs. = 80hrs, 5-9 yrs. = 120hrs, 10+ yrs. = 160 hrs.

For other special compensation, refer to the SEIU MOU .
For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1
For part-time, benefitted positions the insurance and other benefits (leave accruals, holidays, etc.) are pro-rated based on ½ or ¾ time status.

Closing Date/Time: 1/28/2026 11:59 PM Pacific

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• City of Riverside

• 951-826-2392

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